Award-winning VAS has proved to be a leader in the contact center industry providing high quality services to high profile clients. Utilizing its Distributed Workforce Concept model, VAS has connected a series of fully functional transaction centers (PODs) located throughout New Brunswick , Canada , using a one common telephone system. This allows VAS to reach an abundant supply of high quality labor while still maintaining the economies of scale associated with having one large center. With this unique business model, VAS is able to bring the work to skilled local people rather than requiring people to travel long distances to obtain work.

“VAS is helping us to create new job opportunities not just in our urban areas, but in rural areas and smaller communities like Rogersville,” said New Brunswick Premier Bernard Lord. “We value the partnership that we have established with VAS years ago and we look forward to seeing it bring even more business and even more jobs to New Brunswick .”

“Our corporate model creates a wonderful opportunity for skilled rural residents,” confirmed Néri Basque, VAS Executive Vice-President IT and Strategic Development. “This allows VAS to hire a qualified and dedicated workforce providing a cost efficient, high quality solution for our clients. With over 700 full time employees today, VAS will continue to grow at a healthy rate based on our existing client growth and new client’s business requirements.”