SCHAUMBURG, IL (August 23, 2007) – Virtual-Agent Services, leading provider of inbound contact center solutions, has earnded a place on Inc. Magazine’s 2007 Inc. 5,000 list. The index lists the 5,000 fastest-growing privately held companies in the
VAS utilizes a unique contact center model called the Distributed Workforce Concept, which allows VAS to locate small centers in rural communities and network them together into one "virtual" center. This allows VAS to ‘bring the work to the people’ rather than requiring people to commute or relocate to find work, all the while maintaining all the economies of scale normally associated with larger consolidated centers. This concept also allows VAS to select and maintain some of the best employees in the business. In an industry where attrition rates can reach triple digits, VAS averages only a 15% turnover across all ten of its locations.
"Virtual-Agent Services is very excited to be recognized by such a prestigious publication and to be included among such a distinguished group of companies,” commented Evan Blanco, President of VAS. “Given our unique contact center model and the high value product it allows us to provide the North American business community, we are looking forward to continued growth and success.”
About Virtual-Agent Services
Virtual-Agent Services (www.vagent.com), a privately held company headquartered in
