Virtual-Agent Services Chosen as Highly Commended Award Winner

SCHAUMBURG, IL (May 22, 2007) Virtual-Agent Services, a leading customer care service provider, has been chosen as a highly commended award winner in three different categories for the 2nd Annual Contact Center World Awards Best of the Best in Americas. The Contact Center World Awards, unlike any other awards program, recognizes the Best of the Best around the world through three regional finals.

The VAS recipients of this highly commended award include Sue MacDonald of Norton for Best Agent, Contact Center Manager Barb Daley of Sussex for Best Supervisor, and the entire VAS organization for Community Spirit.

Commenting on the 2^nd annual awards, Raj Wadhwani, President of ContactCenterWorld.com said, "We are proud to have so many great companies in our awards program. This is a unique event. To be a highly commended award winner is an amazing achievement."

The 2nd Annual Contact Center World Awards & Conferences are supported by leading industry associations around the world. VAS will be recognized at the June conference and gala dinner in Orlando, Florida.

In the 2006 Contact Center World Best in the World Awards, VAS was recognized with the silver honor for Best Technology Innovation. Neri Basque, Executive Vice President of IT and Strategic Development for Virtual-Agent Services, accepted the award in Las Vegas on behalf of the company.

VAS currently provides inbound voice services to a number of high profile clients including CenterPoint Energy Minnesota Gas, LXR Luxury Resorts, Admiral Insurance, Roadside Protect, TravelCLICK, Passkey International, Morgans Hotel Group, Dolce International, and Luxe Worldwide Hotels.

About Virtual-Agent Services
Virtual-Agent Services (www.vagent.com), a privately held company headquartered in Schaumburg, IL, is a unique provider of contact center solutions for today's demanding customer care industry. VAS services a wide range of industries including logistics, retail and catalog sales, travel and hospitality, and utility services. VAS provides a variety of support options that include inbound sales and customer service, customer account maintenance, credit management, and reservation services. VAS' efforts have earned the company numerous accolades, including recognition from both Entrepreneur and Inc. magazines and a number of prestigious awards.

About ContactCenterWorld.com
ContactCenterWorld.com is the world’s no.1 on-line resource site for the contact center industry around the world. Through a unique blend of high value editorials and carefully placed advertising, clients around the world benefit from substantial exposure and quality leads. We currently have over 85,700 corporate members of which 40% are at a senior executive level within Contact Centers globally. The quality content on our site is what draws 7,500 unique users to us every day. For more details visit www.ContactCenterWorld.com.