AWARDS Virtual-Agent Services' outstanding operating performance has been recognized by a wide range of business associations and media outlets.
VAS was awarded a Users Choice Award presented by RealMarket in 2002 for Contact Center Tools. Awards were calculated based on user's feedback in the areas of satisfaction with a product/service, the overall impact it has had on their ability to interact with their customers, and return on investment. In February 2003, VAS President Robert Camastro was recognized by Fast Company Magazine as a Fast 50 Champion of Innovation. This year's list was selected from more than 1,400 entries submitted by individuals in 30 countries and nearly every state in the union. Also in February 2003, its clients again recognized VAS with a Members Choice Award for Best US Outsourcer. In this program, end users vote for their favorite solution providers on a national, regional, and global basis. There are no judges and no panels. Each award is based on the quality of all votes received. In May and October 2004 respectively, VAS was featured on Entrepreneur Magazine's Hot 100 list of fastest growing entrepreneurial companies and Inc. Magazine's Inc. 500 list of fastest growing privately held companies. VAS received the Best Technology Innovation Award in the Best of the Best in Americas Contact Center World Awards in March 2006. In July 2006, VAS was honored with the ATSI National Call Center Award of Distinction focusing attention on customer relationship management (CRM), courtesy, etiquette, and the use of proper call techniques, as well as response time and accuracy. Most recently, in 2007 The Best of the Best in Americas Contact Center World Awards recognized VAS with the Highly Commended Winners for Best Agent, Best Supervisor and Community Service Award. VAS also received the 2007 ATSI National Call Center Award of Distinction and was listed by Inc. Magazine's Inc. 5,000.
